Account deletion
Taxilit Driver- Account & Data Deletion Request
This page explains how to request deletion of your Taxilit Driver account and the personal data associated with it, published by Taxilit Technology. You can request deletion at any time, without having to reinstall the app.
How to request deletion
- Fill in the request form on this page using the email address or phone number registered to your driver account.
- Our support team will contact you from support@taxilit.com to confirm the request came from you.
- Once confirmed, we pay out any remaining earnings and delete your account within 30 days.
Data we delete
- Driver profile: name, email address, phone number, password and profile photo.
- Identity documents: driver's licence and licence number, National Identification Number (NIN), date of birth and gender.
- Vehicle details and documents: make, model, plate number, registration, insurance, roadworthiness documents and vehicle photos.
- Bank account details used for withdrawals.
- Saved preferences, notification tokens and app settings.
- Location data linked to your account.
Data we retain
- Completed trip records (route, distance, fare and date), with your personal details removed.
- Earnings, payout, withdrawal and wallet transaction history, kept for tax, accounting and regulatory compliance.
- Records of safety incidents, disputes or fraud investigations, where needed to protect riders, drivers and Taxilit.
Retained records are no longer linked to your name or contact details and are kept only for as long as Nigerian tax, financial and regulatory law requires, after which they are permanently deleted. See our Privacy Policy.
Prefer email?
Email support@taxilit.com with the subject "Account deletion request - Taxilit Driver" from the email address registered to your account.